Terms & Conditions

 

FEATHER TOUCH BROWS

If there are any blemishes or active irritation of the skin of any kind, moles or other skin imperfections in or around the brow area, the procedure may NOT be able to be performed until the blemish or area of concern is healed.
A deposit of $150 is required for all bookings to secure date and time – this will be deducted from the total treatment price payable on the day of the appointment.

Cancellation policy
A minimum 48 hour cancellation notice is required to cancel and/or reschedule an appointment. This also applies to complimentary touch ups.

Cancellations and refunds
We understand that unforeseen circumstances may arise that could force you to postpone/ reschedule your procedure. Please understand that such changes affect not only your technician, but other clients as well. 

If you choose to reschedule your appointment, a minimum 48 hours advance notice is mandatory or the deposit becomes non-refundable. This also applies to complimentary touch ups.

The deposit will be forfeited if you miss your appointment.

The Philocalist has a no refund policy on deposits if you change your mind. 

SKIN AND OTHER SERVICES

Skin Packages

The savings specified for each package are calculated on the normal per treatment price and not pre-paid prices.

Clients may purchase as many skin packages as they like, however payment must be made upfront in full and the terms of the refund policy apply.

The full amount of the package is payable prior to commencement of any treatments.

Bookings must be made for each treatment within the package.

Appointments cancelled, missed or changed without 24 hours’ notice will be deemed to have been taken, and deducted from the client’s package.

Treatments included in each skin package cannot be exchanged for other treatments. However the Skinstitut products recommended in each skin package can be exchanged for another Skinstitut product of the same RRP value.

Morgan will advise clients on the recommended time frames for each treatment within the skin package purchased, however it is the client’s responsibility to ensure they book in their treatments in advance so that there are available appointments.

All skin packages have a 12 month expiry on redemption of treatments.
Not to be used in conjunction with any other offer or promotion. 

The Philocalist offers a guarantee that there will be an improvement to client’s skin under the following guide lines:

  • The client will undertake treatments in the time frame recommended. 
  • If we believe that additional treatments will reach the desired result, we will advise the client prior to the purchase of the skin packages.
  • Client’s use the Skinstitut products included in the skin package purchased during their treatment programme.
  • Client’s must inform The Philocalist of their skin concerns prior to commencing all treatments/Skinstitut products and a consent form must be signed.
  • Client’s need to follow all at home protocols recommended by their therapist. This may include Skinstitut skincare, dietary and supplement guidelines.

There are four skin treatment packs to choose from which include:

Glowing Skin $366 (value $491) Save $125 – approx 8 week program includes

2x AHA Enzyme 

1x Peel Accelerator w Vitamin C Infusion 

1x Ageless Peel 

3x Skinstitut Products 

1x Personal homecare prescription 

1x In-clinic skin plan

Non product lifestyle recommendations

Acne Fighter $519 (value $701) Save $182 – approx 24 weeks program includes

1x AHA Enzyme 

3x Peel Accelerator 

2 x Ageless 

3x Skinstitut Products 

1x Personal homecare prescription 

1x In-clinic skin plan

Non product lifestyle recommendations

Fade Pigmentation $749 (value $1004) Save $255 – approx 18 weeks program includes

1x AHA Enzyme 

1x Peel Accelerator 

3x Purple Peel 

3x Skinstitut Products 

1x Personal homecare prescription 

1x In-clinic skin plan

Non product lifestyle recommendations

Scar Reduction $799 (value $1135) Save $336 - 24 week treatment plan includes

4x Full Face Skin Needling 

3x Skinstitut Products 

1x Personal homecare prescription 

1x In-clinic skin plan

Non product lifestyle recommendations

There are 5 skin package series to choose from which include:

AHA Enzyme Peel

Individual Treatment $61  

Prepay 3 $249 - Includes 3x Skinstitut Products (value $318) save $69 - 6 week program

Prepay 6 $399 - Includes 3x Skinstitut Products (value $501) save $102 - 12 week program

Peel Accelerator

Individual Treatment $61  

Prepay 3 $249 - Includes 3x Skinstitut Products (value $318) save $69 - 12 week program

Prepay 6 $399 - Includes 3x Skinstitut Products (value $501) save $102 - 12 weeks program

Ageless Peel

Individual Treatment $161

Prepay 3 $459 - Includes 3x Skinstitut Products (value $618) save $159 - 12 week program

Prepay 6 $759 - Includes 3x Skinstitut Products (value $1101) save $342 - 24 week program

Purple Peel

Induvidual Treatment $249 

Prepay 3 $499 - Includes 3x Skinstitut Products (value $882) save $383 – approx 12 week program

Prepay 6 $789 - Includes 3x Skinstitut Products (value $1629) save $840 – approx 24 week program

COLLAGEN INDUCTION TREATMENTS

Fractional Mesotherapy $250 (Includes Rejuvenate 15 serum) 

Prepay 4 $799 - Includes 3x Skinstitut products (value $1135) save $366 – approx 24 week program

Prepay 6 $999 - Includes 3x Skinstitut products (value $1635) save $636 – approx 36 week program

Pre-paid Treatments

If you pre-pay for treatments you will save an amount according to the pre-payment schedule. There is no refund on pre-pays and they are not transferable to other individuals or treatment areas.

Pre-pays have a 12 month expiry date (less than 10 treatments) or an 18 month expiry date (10 or more treatments).

48 hours’ notice is required for any pre-paid appointment cancellations. If you cancel a pre-paid appointment within 48 hours, or do not attend the appointment, the treatment will be forfeited. 

You agree to these terms by purchasing pre-paid treatments.

Terms and Conditions

Before and After Campaign

The Philocalist would like to collect and process:

photographic images; and (b) video recordings; and (c) audio recordings; and (d) written testimonials (“the Material”) from you for the purpose of creating educational and promotional material.

To the extent that this material contains information about your medical diagnosis and treatment, it would be regarded as sensitive data, which by law requires your explicit consent to allow us to process it.

If chosen to participate in this campaign you will be required to sign a legal consent form by which you will confirm that the person named in the release notice has agreed to the publication of the Material by The Philocalist both now and in the future.

By signing the release you agree that The Philocalist may use the material for promotional and informational purposes.

You grant The Philocalist the right to use the material on its websites and in publications for use in its clinics and generally, which may include, but is not limited to media, posters, newsletters and newspapers, catalogues, video collages, etc.

You grant The Philocalist the right to disclose the Material to third parties and media.

You understand The Philocalist may, and has the right to, crop and/or collage the material with others and understand that the material may be transmitted over the internet. 

You agree that by signing the form, you release and forever discharge The Philocalist, its agents, officers and employees, from any and all claims and demands arising out of or in connection with the use of the material, including but not limited to, any and all claims for invasion of privacy, defamation, or financial compensation and you waive all moral rights that you may have in the material.

Cancellation and Refunds

The Philocalist has a no refund policy on purchases if you change your mind. 

We understand that unforeseen circumstances may arise that could force you to postpone/ reschedule your procedure. Please understand that such changes affect not only your technician, but other clients as well

  • Treatments/services are not transferable to other individuals
  • We require at least 24 hours’ notice to be given for any appointment cancellation (excluding brow tattooing and prepaid services, refer above)
  • If you cancel within 24 hours of your appointment, or do not attend a booked appointment, we reserve the right to charge a cancellation fee of 50% of the treatment cost (excluding brow tattooing and pre paid services, refer above)
  • In the case of prepaid treatments, the treatment will be forfeited
  • Refunds will be provided where required under the Australian Consumer Law
  • Deposits paid for Feather Touch Brows treatments are non-refundable

Accepted methods of payment?
We accept CASH and CREDIT CARD (VISA/Mastercard/ AMEX)